BT1103 : Office Procedures

This finishing course is designed for students to further develop not only technology skills but also a broad range of human relation skills (including verbal and written communication) and critical-thinking skills. Emphasis is placed on telecommunications, records management, ethical behavior, presenting successfully, travel arrangements and mail procedures. Prerequisite: Intermediate Keyboarding or the equivalent. For each unit of credit, a minimum of three hours per week with one of the hours for class and two hours for studying/preparation outside of class is expected.