This course is designed to provide students with routine maintenance and troubleshooting practices for computers, mobile devices and printers. Part two of two courses that will prepare students for the A+ certification.
For each unit of credit, a minimum of three hours per week with one of the hours for class and two hours for studying/preparation outside of class is expected.
The CIS Program will provide superior learning opportunities in the area of information technology utilizing current technology to enable all students to archive their career and/or educational goals.
Outcome #1: Read with comprehension, be critical of what they read, and apply knowledge gained from their reading to broader issues of the day.
Outcome #5: Demonstrate the ability to think critically by gathering facts, generating insights, analyzing data, and evaluating information.
Outcome #6: Exhibit skills in information and technological literacy.
Upon completing of the CompTIA A+ Practical Applications course with 80% or higher mastery of course competencies, the student should be able to:
- Install Operating Systems
- Configure Security
- Monitor Security
- Maintain Mobile Devices
- Troubleshoot Problems given in a Scenario
- Features of various Operating Systems
- Install/Configure an Operating System
- Use utilities
- Setup network between two or more computers
- Setup security settings
- Identify security threats
- Utilize best practices to secure computer
- Secure a wired/wireless network
- Establish network connectivity on mobile devices
- Setup security settings on mobile devices
- Explain proper troubleshooting techniques
- Troubleshoot computer related problems
- Troubleshoot network related problems
- Troubleshoot printer related problems
- Document and explain troubleshoot methods
- Classroom lecture/discussion
- Handouts, videos, on-screen presentations
- Demonstrations using projector
- Hands-on computer lab projects both in teams and individually
- Instructors will enforce the Academic Honor Code & Cheating Policy as set forth in the SCCC College Catalog.
- Students who fail to adhere to this policy will receive an F for the course's final grade unless otherwise stated in the instructor's course policies.
- Assorted periodical and newsletter articles as they apply to the course
- Miscellaneous personal computer hardware/software.
- Miscellaneous server hardware/software
Assessment will consist of the solutions to real-life problems for which students will have to research, plan, program, execute, and document.
- Outcome 1 will be assessed and measured by the comprehension of reading assignments and in-class discussions.
- Outcome 5 will be assessed through tests, quizzes, and the presentation of a final portfolio.
- Outcome 6 will be assessed through the completion of projects.
SCCC Policy
Technical support is available by contacting the SCCC IT Department at itech@sccc.edu
Canvas Help: canvashelp@sccc.edu
Seward County Community College (SCCC) is committed to ensuring digital and physical accessibility for all students, in compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. In alignment with the U.S. Department of Justice Title II accessibility compliance deadlines, SCCC continues to enhance the accessibility of its instructional materials, technology, and online content.
SCCC utilizes tools to evaluate and improve the accessibility of digital course content and help the College reach its compliance goals.
If you need support or academic accommodations due to a documented disability, please contact the Mental Health Counselor at 620-417-1106 or visit the Student Success Center in the Hobble Academic Building, Room A149.
To promote equal access, SCCC strives to provide captions and transcripts for all course videos and multimedia materials. If you encounter any issues with captions, transcripts, or other accessibility features in this course, please notify your instructor immediately so the issue can be addressed and corrected as quickly as possible.
SCCC remains committed to creating a learning environment that ensures all students can fully participate in academic programs and college activities.