Master Syllabus BT1103, Office Procedures

Academic Year
AY2025-26
SCCC Outcomes

Outcome #1: Read with comprehension, be critical of what they read, and apply knowledge gained from their reading to broader issues of the day.

Outcome #3: Communicate their ideas clearly and proficiently in speaking, appropriately adjusting content and arrangement for varying audiences, purposes, and situations

Outcome #4: Demonstrate mathematical skills by using a variety of techniques and technologies.

Outcome #5: Demonstrate the ability to think critically by gathering facts, generating insights, analyzing data, and evaluating information.

Course Outcomes

Upon successful completion of the course competencies and an average of 80% or higher in mastery assessments, the students will be able to:

  1. Recognize the role of the office professional in today's constantly changing workplace environment that includes workplace teams and the virtual workforce.
  2. Identify workforce behaviors
  3. Develop a professional image
  4. Manage anger, stress, and time
  5. Identify and demonstrate ethical theories and behaviors
  6. Communicate effectively in the workplace
  7. Understand and apply characteristics of good correspondence
  8. Speak and make presentations
  9. Develop good customer service skills
  10. Use workplace technology
  11. Discuss mail services
  12. Describe and use office copiers and shredders
  13. Manage paper and electronic records and manage finances
  14. Apply indexing rules
  15. Develop personal finance
  16. Develop investment strategies
  17. Plan meetings and travel
  18. Identify and apply principles for event planning
  19. Discuss domestic and international travel
  20. Develop a successful career
  21. Apply practices for finding a job
  22. Develop strategies for job advancement
  23. Describe leadership and management challenges and characteristics

 

Course Outline
  1. The dynamic workplace
  2. Workforce behaviors
  3. Communication essentials
  4. Technology basics
  5. Records and financial management
  6. Meetings and travel
  7. Career advancement
Instructional Methods
  1. Class participation and discussion
  2. Related work assignments
  3. Overheads and videotapes
Instructional Resources and Materials
  1. Textbook
  2. Equipment- microcomputers and calculators
Methods of Assessment

Assessment of SCCC Outcomes#1, #2, #3, #4 & #5 will be by the following:

Final grades will be based on the following:

  • Student participation/attendance               10%
  • Work assignments/in-service work           40%
  • Mastery tests/evaluations                          50%

SCCC Policy

Academic Calendar
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Technical Help

Technical support is available by contacting the SCCC IT Department at itech@sccc.edu

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Americans with Disabilities Act (ADA) Statement

Seward County Community College (SCCC) is committed to ensuring digital and physical accessibility for all students, in compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. In alignment with the U.S. Department of Justice Title II accessibility compliance deadlines, SCCC continues to enhance the accessibility of its instructional materials, technology, and online content.

SCCC utilizes tools to evaluate and improve the accessibility of digital course content and help the College reach its compliance goals.

If you need support or academic accommodations due to a documented disability, please contact the Mental Health Counselor at 620-417-1106 or visit the Student Success Center in the Hobble Academic Building, Room A149.

To promote equal access, SCCC strives to provide captions and transcripts for all course videos and multimedia materials. If you encounter any issues with captions, transcripts, or other accessibility features in this course, please notify your instructor immediately so the issue can be addressed and corrected as quickly as possible.

SCCC remains committed to creating a learning environment that ensures all students can fully participate in academic programs and college activities.

Reviewed Date